Contact Us

Thank you for visiting Sunmaker, your independent source for reviews and information on online gambling brands. We value your feedback and are here to assist with inquiries related to our website's content and operations. Please read through the following sections to ensure your query is directed appropriately, as we are not an online casino or sportsbook operator.

Sunmaker is an independent affiliate and review website. Our primary function is to research, review, and provide information about various online gambling platforms, including casinos and sportsbooks. We publish detailed analyses, comparisons, and news to help our readers make informed decisions. It is crucial to understand that Sunmaker does NOT operate any online casino or sportsbook. We do not hold player accounts, process financial transactions, manage deposits or withdrawals, or offer direct customer support for any gambling operator.

Our independence ensures that our reviews are unbiased and focused on providing accurate, helpful insights into the online gambling landscape. We strive to maintain the highest standards of integrity in all our content.

We are equipped to assist with questions and feedback pertaining directly to the Sunmaker website and its published content. Specifically, we can help with:

• Feedback, suggestions, or corrections regarding our reviews, articles, or guides.
• General inquiries about the information presented on Sunmaker.
• Partnership opportunities and advertising inquiries related to our platform.
• Technical issues experienced while using the Sunmaker website.
• Media inquiries and press relations concerning Sunmaker.

For these types of inquiries, please refer to the contact methods provided on this page, ensuring you select the most relevant category for your message.

As an independent review site, Sunmaker cannot provide assistance with matters related to specific online casino or sportsbook accounts. We do not have access to player data, nor are we authorized to intervene in disputes between players and operators. Therefore, we cannot help with:

• Player account issues, including login problems, account verification (KYC), or account closures.
• Deposit, withdrawal, or payment processing inquiries.
• Questions about specific bonuses, promotions, or wagering requirements offered by an operator.
• Disputes regarding game outcomes or gameplay fairness on third-party platforms.
• Live chat or direct customer support for any online gambling brand.
• Retrieving lost funds or investigating financial transactions with an operator.

For any of these issues, you must contact the customer support team of the relevant online casino or sportsbook directly. Their support channels are specifically designed to handle player-specific concerns efficiently and securely.

If you are experiencing problems with your player account, such as difficulties logging in, issues with identity verification (Know Your Customer or KYC procedures), or questions about deposits and withdrawals, you must contact the customer support department of the specific online casino or sportsbook where you hold an account. Sunmaker does not have access to any player accounts, financial records, or internal systems of these operators. We cannot initiate or influence any financial transactions, nor can we provide specific advice on your account status or funds. Each operator has dedicated support teams available through their website, typically via live chat, email, or telephone, who are best equipped to resolve these matters.

For all legal inquiries pertaining to the Sunmaker website, its content, or operations, please direct your correspondence to our legal department. This includes matters related to regulatory compliance, data protection (including GDPR-related requests concerning data held by Sunmaker), and other legal concerns that specifically involve our independent review platform. Please note that this email is exclusively for legal matters concerning Sunmaker as an entity, not for legal issues related to third-party gambling operators. We will endeavor to respond to all legitimate legal inquiries in a timely manner.

Legal inquiries should be sent to: [email protected]

Sunmaker respects the intellectual property rights of others and expects our users and partners to do the same. If you believe that any content published on the Sunmaker website infringes upon your copyright, or if you have a Digital Millennium Copyright Act (DMCA) takedown request, please provide us with a formal notice. Your notice must include sufficient detail to allow us to identify the copyrighted work, the infringing material, and your contact information. We will review all legitimate requests and take appropriate action in accordance with applicable laws.

Please send all DMCA and copyright infringement notices to: [email protected]

Sunmaker is committed to promoting responsible gambling practices. While we do not operate gambling services, we strongly advocate for safe and controlled play. If you or someone you know is struggling with problem gambling, we encourage you to seek help from professional organizations. Many reputable institutions offer support, advice, and resources for individuals affected by gambling addiction. These resources are designed to provide confidential assistance and guidance. Please remember that gambling should always be for entertainment purposes only, and setting limits is crucial. We can provide general information on where to find these resources, but for direct support, please contact a specialized gambling addiction helpline or charity in your region.

We aim to respond to all legitimate inquiries directed to Sunmaker within 3-5 business days. Please understand that complex issues or those requiring internal investigation may take longer to resolve. We appreciate your patience and cooperation. To help us process your request efficiently, please ensure your message is clear, concise, and includes all relevant details. Sending multiple emails for the same issue may delay our response time. We do not offer immediate live chat support for general inquiries, but we monitor our designated email addresses regularly.